Shipping Policy
Shipping Policy
1. Processing Time
Please allow 3-5 business days for order processing before shipment. We strive to ship orders as quickly as possible, and you will receive an email confirmation once your order has been processed and shipped.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.
3. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 4-7 business days.
- Express Shipping: Estimated delivery within 3-4 business days.
Please note that delivery times are approximate and may vary based on your location.
4. International Shipping
We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the provided tracking link.
6. Customs and Import Taxes
Customers are responsible for any customs or import taxes that may apply to their order. We are not responsible for delays due to customs processes.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. If you believe your package is lost, please contact the shipping carrier with your tracking information.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
9. Contact Us
If you have any questions or concerns regarding your order or our shipping policies, please contact us for assistance.